(Exclusively according to the Swiss Data Protection Act, DSG)
Protecting the privacy of our users is important to us. In this privacy policy, we inform users about which personal data is processed in connection with the use of this website. In addition, the type, scope and purposes of the collection and use of personal data by realcycle GmbH on this website are explained.
By using our website, services, and products, users agree to this privacy policy.
realcycle GmbH undertakes to process all personal data collected via this website in accordance with the applicable data protection regulations and to take appropriate security measures to protect it from unauthorized access.
Identity and contact details of realcycle GmbH
The provider within the meaning of data protection legislation is:
realcycle GmbH, Hagenholzstrasse 85A, 8050 Zurich, Switzerland
realcycle GmbH determines the purposes and means of processing and is therefore responsible for the processing and use of personal data. Any questions or concerns in connection with this privacy policy or the processing of personal data can be directed to hello@realcycle.ch by the user at any time.
Definitions
- Personal data
The following explanations refer to the processing of personal data of natural persons. Personal data is information that relates to a specific or identifiable natural person. Personal data includes all data that enables identification, such as name, e-mail address, date of birth or telephone number. Data about preferences, memberships or which websites have been viewed by users are also personal data.
- Data processing
The term data processing refers to any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, retention, use, modification, disclosure, archiving, deletion and destruction of data.
realcycle GmbH collects and processes personal data carefully and for the purposes described in this privacy policy. Personal data is only collected, used and passed on by realcycle GmbH if this is permitted by law, the users consent to the data collection or if there is an overriding interest of third parties. realcycle GmbH endeavors, within reasonable limits, to collect or process information in anonymized or pseudonymized form so that the identity of the users is not identifiable.
Collection of personal data and purposes of data processing
- Personal data that the user transmits to realcycle GmbH
When contacting realcycle GmbH (e.g. via contact form or e-mail), the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise. - The provision of this personal data is expressly voluntary.
- realcycle GmbH uses the personal data transmitted by users for the following purposes:
- to provide, maintain, protect and optimize the offered services and information;
- to communicate with users and provide them with the best possible and personalized information that users need from realcycle GmbH (e.g. about products and services);
- to offer users new services and information and, based on the user's profile, to suggest services and information tailored to them that may be of interest to the users;
- to comply with legal and other regulatory requirements and internal regulations;
- to establish, exercise and/or defend actual or potential legal claims, investigations or similar proceedings;
- for other legitimate purposes, if this processing arises from the circumstances or was indicated at the time of collection.
- Access data/server log files
realcycle GmbH collects data on every access to the website (so-called server log files). The access data includes:- Name of the retrieved website, file(s)
- Date and time of retrieval
- Data volume transferred
- Message about successful retrieval
- Browser type and operating system version of the user
- Referrer URL (the previously visited page) and exit pages
- IP address and the requesting provider
- Location data (especially when using mobile devices)
- Information on the interaction between pages (e.g. scrolling, clicking, mouseovers)
realcycle GmbH uses the log data only for statistical evaluations for the purpose of operation, security and stability of the system as well as for the optimization of the offer. This personal data is not merged with other personal data. They are kept separate from any other personal data transmitted by the user. However, realcycle GmbH reserves the right to subsequently check the log data if there is a justified suspicion of illegal use based on concrete indications.
Recipients of personal data
realcycle GmbH takes the necessary measures to ensure that only authorized employees or auxiliary persons who have the necessary knowledge have access to personal data in order to fulfill the purposes for which the personal data is collected.
realcycle GmbH is entitled to disclose the personal data of the users to the following possible recipients or categories of recipients in accordance with the purposes and principles of processing described above, insofar as this is provided for in the intended data processing:
- Experts and other service providers of realcycle GmbH within the scope of an inquiry
- Service providers who process the personal data on behalf and under the instructions of realcycle GmbH (so-called processors, e.g. in the area of IT, hosting and support)
- other business partners and auxiliary persons
- Authorities, official bodies, courts or other state institutions
- Social media
- other parties in possible or actual legal proceedings
Details of other third parties according to specific data processing
realcycle GmbH ensures that its business partners and processors have suitable organizational and technical measures in place to comply with data protection regulations.
Transfer of personal data abroad
realcycle GmbH may disclose personal data abroad, provided that the relevant countries or international bodies guarantee an adequate level of data protection.
If personal data is transferred to countries that do not have an adequate level of data protection, realcycle GmbH ensures adequate data protection by taking suitable precautions to comply with data protection regulations (e.g., contractual guarantees through data protection clauses, specification of the countries to which data is transferred, possibly summarized in groups such as the EU and EEA).
Cookies
Cookies are small files that enable specific, device-related information to be stored on the accessing device of users (PC, smartphone, etc.). They serve, on the one hand, to improve the user-friendliness of websites and thus benefit users (e.g., saving the selected language). On the other hand, they are used to collect statistical data on website usage and to analyze this data for the purpose of improving the services offered. Users can influence the use of cookies. Most browsers have an option that allows the storage of cookies to be restricted or completely prevented. However, it should be noted that the use and, in particular, the convenience of use are restricted without cookies.
Integration of third-party services and content
Content from third parties, such as videos from YouTube, map material from Google Maps, Google Web Fonts, RSS feeds, spam protection via reCAPTCHA, or graphics from other websites, may be integrated within this website. This requires that the providers of this content (hereinafter referred to as "third-party providers") know the IP address of the users. Without the IP address, no connection would be possible and the content could not be displayed in the browser of the respective user. The IP address is required for the presentation of this content. realcycle GmbH strives to use only content whose respective providers use the IP address only for the delivery of the content. However, realcycle GmbH has no influence if the third-party providers store the IP address and other information, e.g., for statistical purposes.
Webfonts from fast.fonts.net and google.fonts
This website uses fonts from fonts.net. Due to the license terms of fonts.com, page view tracking is carried out by a counter web analysis service of Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, Massachusetts 01801 USA. Each time a page on this website is accessed, a request is sent to fast.fonts.net. fast.fonts.net collects anonymized data and obtains knowledge of the IP address used by the users. Further information can be found here for fast.tonts.net: https://www.monotype.com/legal/privacy-policy/web-font-tracking-privacy-policy
And for google fonts here: https://policies.google.com/privacy?hl=en
Google Tag Manager
Google Tag Manager allows marketers to manage website tags via an interface. The Tag Manager itself, which implements the tags, functions without cookies and does not collect any personal data. The Tag Manager only triggers other tags, which in turn may collect data. Corresponding explanations for these respective third-party providers can be found in this privacy policy. The Google Tag Manager does not use this data. If users have deactivated cookies or made other settings, this will be taken into account for all tracking tags that were implemented with the Google Tag Manager. The tool therefore does not change the cookie settings of the users.
Google Maps
This website uses the product Google Maps from Google Inc. By using this website, users consent to the collection, processing and use of the data collected automatically by Google Inc., its representatives and third parties. The terms of use can be found under "Google Maps Terms of Use".
Google Analytics
This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze the website usage by users. The service uses “cookies” – text files that are stored on the user's device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymization is enabled on this website. The IP address of users is shortened within the member states of the EU and the EEA. This shortening eliminates the personal reference of the IP address of the users. As part of the agreement on commissioned data processing, which the website operators have concluded with Google Inc., Google Inc. uses the collected information to create an evaluation of website usage and website activity and provides services associated with internet usage.
Users have the option of preventing the storage of cookies on their device by making appropriate settings in their browser. It is not guaranteed that users can access all functions of this website without restrictions if their browser does not allow cookies.
Furthermore, users can prevent the information collected by cookies (including their IP address) from being sent to Google Inc. and used by Google Inc. by using a browser plugin. The following link leads to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Further information on data usage by Google Inc. can be found here: https://support.google.com/analytics/answer/6004245?hl=de
Microsoft Clarity
This website uses Microsoft "Clarity." Clarity enables the analysis of user behavior. A log of mouse movements and clicks is created in order to derive potential improvements for the offer. The information collected is transmitted to Clarity and stored there.
Further information about Clarity and the data collected with it is available via Clarity's privacy policy. https://clarity.microsoft.com/
Microsoft Clarity
realcycle GmbH uses the social plugins listed below on its website in order to share knowledge on the one hand and to make its company better known on the other. The responsibility for data protection-compliant operation must be guaranteed by the respective external provider. Data processing in connection with these plugins takes place with the consent of the users when using the plugins.
If users make use of the services of these social networks independently or in connection with this website, they evaluate the use of the plugin. In this case, information about the plugin is forwarded to the social networks.
Plugins of the social network LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA, are installed on this website. The LinkedIn plugin is recognizable to users by the LinkedIn logo.
When users access a page of realcycle GmbH that contains such a plugin, a direct connection is established between the users' browser and the LinkedIn server. LinkedIn thereby receives the information that the users have visited the website of realcycle GmbH with their IP address. By clicking on the LinkedIn button, users can link the contents of realcycle GmbH with their LinkedIn profile while they are logged into their LinkedIn account. This allows LinkedIn to associate the visit to the website of realcycle GmbH with the user account of the users. realcycle GmbH has no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found here: www.linkedin.com/legal/privacy-policy.
E-mails and newsletters for advertising purposes
When users sign up for the realcycle GmbH newsletter, realcycle GmbH uses the respective email address, last name, and first name for addressing them in order to send information about its products and services, as well as other commercial communications (e.g., announcements of events, competitions, and surveys) that may be of interest to the users. Users can unsubscribe from such emails at any time by clicking on the marked "Unsubscribe" link or by sending an email directly to realcycle GmbH at the email address listed under point 1.
Retention period
In principle, personal data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. A longer retention period is permissible if this is necessary to fulfill legal, contractual, or pre-contractual obligations, or the legitimate business interests of realcycle GmbH (e.g., statutory retention and documentation obligations, in connection with the assertion, exercise, or defense of legal claims).
Specifically, based on this, personal data is retained as follows:
- Personal data transmitted by users to realcycle GmbH in connection with the use of services and products such as contact forms or email (see point 3a) will be stored by realcycle GmbH until the purpose of the data storage no longer applies (e.g., after the request has been processed), the users request realcycle GmbH to delete it, or the consent to storage is withdrawn.
- Personal data automatically transmitted by users due to the use of this website (see point 3b)) will be deleted within 3 to 6 months.
- For contract-related personal data (including business documents and communications), realcycle GmbH stores the business documents for as long as the contractual relationship exists, then for another 10 years after the end of the contractual relationship, unless a shorter or longer statutory retention period applies in individual cases, the retention is required for evidentiary purposes or for another valid reason under applicable law, or the deletion of the data is required earlier (e.g., because the data is no longer needed or realcycle GmbH must delete the data).
Rights of users
Users can assert their claims against realcycle GmbH at any time based on the provisions of data protection law. In particular, users have the right to obtain information free of charge from realcycle GmbH about their processed personal data. Likewise, users have the right to correct incorrect data and to delete their personal data, provided that there is no legal or contractual retention obligation to the contrary. Users are entitled to report violations of data protection regulations to the Federal Data Protection and Information Commissioner (FDPIC, https://www.edoeb.admin.ch/edoeb/de/home.html).
Changes to the privacy policy
realcycle GmbH reserves the right to adapt, supplement, or otherwise change this privacy policy at any time and without giving reasons. The current privacy policy as published on the portal applies.
Version: 01.09.2023