(Exclusively in accordance with the Swiss Data Protection Act, DSG)

Protecting the privacy of our users is important to us. In this privacy policy, we inform users about what personal data is processed in connection with the use of this website. In addition, the nature, scope and purpose of the collection and use of personal data by realcycle GmbH on this website is explained.

By using our website and our services and products, users agree to this privacy policy.

realcycle GmbH undertakes to process all personal data collected via this website in accordance with the applicable data protection regulations and to implement appropriate security measures to protect it from unauthorized access.

Identity and contact details realcycle GmbH

provider within the meaning of data protection legislation:

realcycle GmbH, Hagenholzstrasse 85A, 8050 Zurich, Switzerland

realcycle GmbH determines the purposes and means of processing and is therefore responsible for the processing and use of personal data. Any questions or concerns in connection with this privacy policy or processing of personal data can be addressed by the user at any time by e-mail to hello@realcycle.ch.


  1. Personal data

The following statements relate to the processing of personal data of natural persons. Personal data is information that relates to an identified or identifiable natural person. Personal data includes all data that enables identification, such as the name, e-mail address, date of birth or telephone number. Data about preferences, memberships or which websites have been viewed by users are also personal data.

  1. Data processing

The term data processing is understood to mean any handling of personal data regardless of the means and procedures used, in particular the acquisition, storage, retention, use, modification, disclosure, archiving, deletion and destruction of data.

realcycle GmbH collects and processes personal data carefully and for the purposes described in this privacy policy. Personal data is only collected, used and disclosed by realcycle GmbH if this is permitted by law, if the user consents to the collection of the data or if there is an overriding interest of a third party. realcycle GmbH makes every reasonable effort to collect or process information in anonymous or pseudonymous form so that the identity of the user is not identifiable.

Collection of personal data and purposes of data processing

  1. Personal data provided to realcycle GmbH users
    When contacting realcycle GmbH (e.g. via contact form or e-mail), the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise.
  2. The provision of this personal data is expressly on a voluntary basis.
  3. realcycle GmbH uses the personal data provided by users for the following purposes:
    1. to provide, maintain, protect and optimize the services and information offered;
    2. to communicate with users and to provide them with the best possible and personalized information that realcycle GmbH users require (e.g. about products and services);
    3. to offer new services and information to users and, based on the profile of users, to propose services and information tailored to them that may be of interest to users;
    4. to comply with legal and other regulatory requirements and internal regulations;
    5. to establish, exercise and/or defend actual or potential legal claims, investigations or similar proceedings;
    6. for other lawful purposes, if this processing results from the circumstances or was indicated at the time of collection.
  4. Access data/server log files
    realcycle GmbH collects data about each access to the website (so-called server log files). The access data includes:
    1. Name of the retrieved web page, file(s)
    2. Date and time of retrieval
    3. Data volume transferred
    4. Message about successful retrieval
    5. Users' browser type and operating system version:in
    6. Referrer URL (the previously visited page) and exit pages
    7. IP address and the requesting provider
    8. Location data (especially when using mobile devices)
    9. Information about interaction between pages (e.g. scrolling, clicking, mouseovers)

realcycle GmbH uses the log data only for statistical evaluations for the purpose of the operation, security and stability of the system and the optimization of the offer. This personal data is not merged with other personal data. They are stored separately from any other personal data transmitted by the user. realcycle GmbH reserves the right, however, to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications.

Recipients:inside of personal data

realcycle GmbH takes the necessary measures to ensure that only authorized employees or auxiliary persons who have the necessary knowledge have access to personal data in order to fulfill the purposes for which the personal data is collected.

realcycle GmbH is entitled to disclose the personal data of users to the following possible recipients or categories of recipients in accordance with the purposes and bases of processing described above, insofar as this is intended for the intended data processing:

  1. Experts and other service providers of realcycle GmbH within the scope of an inquiry
  2. Service providers who process personal data on behalf of and at the instruction of realcycle GmbH (so-called order processors, e.g. in the area of IT, hosting and support).
  3. other business partners and auxiliary persons
  4. Authorities, official agencies, courts or other state institutions
  5. Social media
  6. other parties in possible or actual legal proceedings

Details of other third parties according to concrete data processing

realcycle GmbH guarantees that its business partners and order processors have suitable organizational and technical measures in place to ensure compliance with data protection regulations.

Transfer of personal data abroad

realcycle GmbH may disclose personal data abroad. In doing so, the countries concerned or the international body must guarantee an adequate level of data protection (so-called adequate level of data protection).

If personal data is transferred to countries that do not have an adequate level of data protection, realcycle GmbH will ensure adequate data protection by taking appropriate precautions to comply with data protection law (e.g. contractual guarantees through data protection clauses, indication of the countries to which data is transferred, if necessary grouping into groups such as EU and EEA).


Cookies are small files that make it possible to store specific, device-related information on the user's access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. saving the selected language). On the other hand, they are used to collect statistical data on website usage and to analyze this data for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option that can be used to restrict or completely prevent the storage of cookies. However, it should be noted that the use and in particular the comfort of use will be limited without cookies.

Integration of third-party services and content

Within this website, third-party content, such as videos from YouTube, maps from Google Maps, Google Web Fonts, RSS feeds, spam protection via reCAPTCHA or graphics from other websites may be integrated. This requires that the providers of this content (hereinafter referred to as "third party providers") know the IP address of the user. Without an IP address, no connection would be possible and therefore the content could not be displayed in the browser of the respective user. The IP address is required for the display of this content. realcycle GmbH endeavors to use only such content whose respective providers use the IP address only for the delivery of the content. However, realcycle GmbH cannot influence if the third party providers store the IP address and other information, e.g. for statistical purposes.

Web fonts from fast.fonts.net and google.fonts

This website uses fonts from fonts.net. Due to the licensing terms of fonts.com, page view tracking is performed by a counter web analytics service provided by Monotype Imaging Holdings Inc, 600 Unicorn Park Drive, Woburn, Massachusetts 01801 USA. Each time a page of this website is viewed, a request is sent to fast.fonts.net. fast.fonts.net collects anonymized data and obtains knowledge of the IP address used by users. Further information can be found here for fast.tonts.net: https://www.monotype.com/legal/privacy-policy/web-font-tracking-privacy-policy.

And for google fonts here: https://policies.google.com/privacy?hl=en

Google Tag Manager

With Google Tag Manager, marketers can manage website tags via an interface. However, the Tag Manager itself, which deploys the tags, works without cookies and does not collect any personal data. The Tag Manager merely triggers other tags, which in turn may collect data. For these respective third-party providers, corresponding explanations can be found in this privacy policy. The Google Tag Manager does not use this data. If users have set or otherwise made a deactivation of cookies, this will be observed for all tracking tags that were used with the Google Tag Manager. The tool therefore does not change the cookie settings of the users.

Google Maps

This website uses the product Google Maps by Google Inc. By using this website, users consent to the collection, processing and use of automatically collected data by Google Inc., its representatives and third parties. The terms of use can be found under "Terms of use of Google Maps".

Google Analytics

This website uses the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses "cookies" - text files that are stored on the end device of the user. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the EEA. This shortening eliminates the personal reference of the IP address of the users. Under the terms of the data sharing agreement that the website operators have concluded with Google Inc., Google Inc. uses the collected information to evaluate website usage and website activity and provides services related to internet usage.

Users have the option of preventing the storage of cookies on their device by making the appropriate settings in their browser. It is not guaranteed that users can access all functions of this website without restrictions if their browsers do not allow cookies.

Furthermore, users can use a browser plugin to prevent the information collected by cookies (including their IP address) from being sent to and used by Google Inc. The following link leads to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Here is more information on data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

Microsoft Clarity

This website uses Microsoft "Clarity". Clarity makes it possible to analyze user behavior. A log of mouse movements and clicks is created in order to derive potential improvements for the offer. The information collected is transmitted to Clarity and stored there.

More information about Clarity and the data it collects is available per Clarity's privacy notice. https://clarity.microsoft.com/

Microsoft Clarity

realcycle GmbH uses the social plugins listed below on its website in order to share knowledge on the one hand and to make its company better known on the other. The responsibility for data protection compliant operation is to be ensured by the respective external provider. Data processing in connection with these plugins takes place with the consent of the users when using the plugins.

If users make use of the services of these social networks independently of or in connection with this website, they evaluate the use of the plugin. In this case, information about the plugin will be forwarded to the social networks.


Plugins of the social network LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA, are installed on this website. The LinkedIn plugin is recognizable for users by the LinkedIn logo.

When calling up the website of realcycle GmbH that contains such a plugin, a direct connection is established between the user's browser and the LinkedIn server. LinkedIn thereby receives the information that the users have visited the website of realcycle GmbH with their IP address. When clicking on the LinkedIn button, users can thus link the content of realcycle GmbH to their LinkedIn profile while logged into their LinkedIn account. This enables LinkedIn to assign the visit to the realcycle GmbH website to the user's account. In doing so, realcycle GmbH has no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found here: www.linkedin.com/legal/privacy-policy.

Emails and newsletters for advertising purposes

If users register for the realcycle GmbH newsletter, realcycle GmbH uses the respective e-mail address, surname and first name for the salutation in order to send information about its products and services as well as other commercial communications (e.g. announcements of events, competitions and surveys) that may be of interest to the users. Users may unsubscribe from such e-mails at any time by clicking on the highlighted "Unsubscribe" link or by sending an e-mail directly to realcycle GmbH at the e-mail address listed in section 1.

Retention period

In principle, personal data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. A longer retention period is permissible if this is necessary to fulfill legal, contractual or pre-contractual obligations or legitimate business interests of realcycle GmbH (e.g. legal retention and documentation obligations, in connection with the assertion, exercise or defense of legal claims).

Specifically, personal data is retained on this basis as follows:

  1. The personal data provided by users to realcycle GmbH in connection with the use of services and products such as the contact form or e-mail (see point 3a) will be stored by realcycle GmbH until the purpose of the data storage no longer applies (e.g. after the processing of the request has been completed), the users request realcycle GmbH to delete the data or revoke their consent to storage.
  2. The personal data automatically transmitted by users due to the use of this website (see point 3b)) will be deleted within 3 to 6 months.
  3. For contract-related personal data (including business records and communications), realcycle GmbH will store the business records for as long as the contractual relationship exists, and thereafter for a further 10 years after termination of the contractual relationship, unless in individual cases a shorter or longer statutory retention period applies, retention is required for reasons of evidence or for another valid reason under applicable law, or deletion of the data is required earlier (e.g. because the data is no longer required or realcycle GmbH must delete the relevant data).

Rights of the users

Users may assert their claims against realcycle GmbH at any time based on the provisions of data protection law. In particular, users have the right to receive information free of charge from realcycle GmbH about their processed personal data. Users also have the right to have incorrect data corrected and to have their personal data deleted, provided that there is no legal or contractual obligation to retain such data. Users are entitled to report violations of data protection regulations to the Federal Data Protection and Information Commissioner (FDPIC, https://www.edoeb.admin.ch/edoeb/de/home.html ).

Changes to the privacy policy

realcycle GmbH reserves the right to adapt, supplement or otherwise change this data protection declaration at any time and without stating reasons. The current privacy policy as published on the portal applies.


Version: 01.09.2023


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